Frequently Asked Questions

How can I find out my size?

To find our what your UGG boots size is, you can visit our Ugg Boots sizing charts page to make sure your are ordering the correct size for your feet.

What are your returns and exchange policies?

We have a returns and exchange policy that spells out in detail what is acceptable and what is not. For full details please visit the Returns page on our site.

How do I track my order?

So you have placed your order and successfully checked out, now what? We have an order tracking process that keeps our customers in the loop on where your package is up to, and when you can expect delivery of your order.

For more information please visit our  Order Tracking page on our website.